Frequently Asked Questions

Our leasing office is open six days a week to make touring and resident services as convenient as possible. Monday-Friday 9am-6pm, Saturday 10am-5pm, Sunday Closed.

Yes! We welcome cats and dogs. We are a pet-friendly community with dedicated pet amenities. Please contact the leasing office for current pet fees, breed restrictions, and other pet policy details.

We offer thoughtfully designed one-, two-, and three-bedroom apartment homes with modern finishes, spacious layouts, and a variety of floorplans to fit different lifestyles.

Elevé is conveniently located in Humble, Texas, near the Lake Houston, Atascocita, and Kingwood areas with easy access to major highways, shopping, dining, and employers.

Elevé combines luxury apartment living with upscale amenities, modern apartment homes, controlled-access buildings, resort-inspired features, and a convenient location near Lake Houston. Our professional onsite team is dedicated to providing exceptional customer service and creating a welcoming community.

No, but we do offer the AIRBNB program to all residents.

No smoking onsite.

You can schedule an in-person or self-guided tour by calling our leasing office, visiting our website, or stopping by during office hours.

Applicants generally need a valid government-issued photo ID, proof of income, and any additional documentation requested during the application process.

3x the rent, no evictions, no criminal.

You can complete your application online through our website or with assistance from our leasing team.

Yes. Renters insurance is required throughout your lease term.

Most applications are processed within one to three business days, although processing times may vary.

Lease term availability varies throughout the year. Please contact the leasing office for current options.

Yes. All applicants complete credit, criminal, rental history, and income verification as part of the application process. 

Security deposits vary based on the results of the application screening process. 1 bedroom $1000, 2 bedroom $2000, and 3 bedroom $3000. We also offer Jetty.

None.

Residents are typically responsible for utilities outlined in their lease agreement, which may include electricity, water, sewer, trash, and internet services depending on the home selected.

Rent is due on the first of each month and can be paid securely through the resident portal using approved payment methods.

We offer a variety of lease terms based on availability and pricing. Currently 12-15 months.

Before move-in, your lease documents must be completed, your required move-in funds paid, and utilities and renters insurance established.

No.

Residents must provide the 60 day written notice outlined in their lease agreement and return the apartment according to move-out guidelines.

Residents enjoy luxury amenities including a resort-style pool, fitness center, resident clubhouse, business and social spaces, package services, controlled access, pet amenities, and more.

Amenity hours vary by facility to ensure a safe and enjoyable experience for all residents.

Yes. Clubroom is offered for private events.

Yes, Wi‑Fi is available in select common areas for resident convenience.

No.

Yes. We offer convenient onsite parking. Additional reserved parking garages and carports are also available at the residents request.

Yes, EV charging stations are available for resident use.

No, but we do have storages onsite for rent if needed.

Packages are delivered to our secure package management system Amazon Hub, providing residents with convenient pickup notifications.

Yes! We regularly host resident appreciation events, seasonal gatherings, and community activities throughout the year.

N/A

Yes. Designated guest parking is available in accordance with community parking policies.

Guests must be granted access by the resident through the community's controlled-access entry system.

Yes. Our community includes accessible features designed to comply with applicable accessibility requirements.

Yes. Common areas and amenities are designed with accessibility in mind.

Yes. Accessible parking spaces are available in accordance with applicable regulations.

Yes. We welcome pets and encourage you to contact the leasing office for our current pet policy.

Certain breed restrictions apply. Please contact the leasing office for the current list.

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Yes. Service animals are welcome in accordance with applicable fair housing laws.

Yes. Our community offers pet-friendly amenities designed to make life easier for both residents and their pets. Pet park onsite.

See Pet Policy.

Elevé is located in the desirable Lake Houston/Humble area, providing convenient access to Kingwood, Atascocita, shopping, dining, and major employers.

Residents enjoy convenient access to grocery stores, restaurants, retail shopping, entertainment, and everyday services just minutes from the community. Kroger, HEB, CVS, Walgreens, Dicks Sporting Gods, 5 Below, Salata, MOD Pizza, Cava, Starbucks, Walmart.

HUMBLE ISD, Ridge Creek Elementary, Woodcreek Middle, Summercreek HS.

Several colleges and universities are within a reasonable commuting distance of the community.

5.3 miles

Rent payments can be made quickly and securely through the online resident portal.

Our leasing team will contact you before your lease expires with renewal options, or you may contact the office at any time.

Maintenance requests can be submitted through the resident portal, by phone, or by contacting the leasing office. Emergency maintenance is available after hours.

Yes. Residents have access to an online portal for rent payments, maintenance requests, and community communication.

Yes, through BILT.

No.